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Since our inception, First Global Money, Inc., dba Remitguru (hereinafter referred to as "Remitguru"or"Company") has taken measures to ensure that our client's information is protected and that we adhere to the Gramm-Leach-Bliley Act (Right to Financial Privacy Act). Under this Act, financial institutions are required to make certain disclosures regarding their privacy policies and to give certain individuals the opportunity to prevent the institution from releasing information about them to certain third parties.
Other provisions of this Act criminalize the practice used by certain data collection services and other parties of obtaining personal financial information form financial institutions by misrepresenting their right to such information, a practice known as "pretexting". Pretext calling or Social engineering is a method people may use to support their claim that they are calling from an official source. Phishing is the act of sending an email to a user falsely claiming to be an established legitimate enterprise in an attempt to scam the user into surrendering private information that can be used in identity theft. ALWAYS CONFIRM/VERIFY WHO YOU ARE DEALING WITH BEFORE TURNING OVER ANY INFORMATION.
Please be aware of the following methods and procedures that are currently in place to protect both our Customer's and Remitguru information and data including, but not limited to; firewalls, secure transmissions with the server, locked cabinets and restricted access areas, ongoing employee training, both internally and externally, as well as, external auditors.
Additionally, Remitguru has ensured that security policies and procedures are in place to protect information, and that they adhere to the standards set forth in the Gram-Leach-Bliley Act. Remitguru. only shares nonpublic personal information with affiliated third parties and only as necessary to effect, administer, or enforce a transaction requested or authorized by the customer in connection with servicing or processing their transfer of funds (i.e. banking institutions).
In order to provide services, Remitguru collects and may disclose certain personal and non-personal information about you and the beneficiary of the fund transfer, such as name, address, and phone number. In addition, depending on the services requested and/or the amount of your money transfer, Remitguru may also collect and may disclose personal and non-personal information, such as date of birth, Social Security number or other identifying number (including type, issuer, and expiration date) and any other information necessary to verify and process the request.
Remitguru does not disclose nonpublic personal information about its customer or former customer to anyone, except as permitted by law. The law permits disclosure of nonpublic personal information, for example, where it is necessary to effect, administer, or enforce a transaction requested or authorized by the consumer or in connection with the servicing or processing of a financial product or service requested or authority by the customer. The law also permits such sharing where it is released to protect the confidentiality or security of our records pertaining to our consumers, the services or products we offer, or the transaction we process or handle.